Mandatory inbound travel insurance Zanzibar

What are the significant features and benefits of inbound travel insurance?

Inbound travel insurance cover for unexpected medical illness or any other uncertainties while travelers are in Tanzania. The basic covers provided are the cost of emergency medical expenses and repatriation expenses (body and medical), personal accident, baggage delay, theft and lost, legal expenses, personal liabilities etc.

What will be the terms of the contract?

Policy covers are valid inside of Tanzania for a maximum of 92 consecutive days. The policy covers as per the dates mentioned on the policy certificate. Unlimited trips can be taken during the policy period, up to the maximum days purchased per trip.

Why does 1 need travel insurance while travelling to Zanzibar when they have already medical insurance?

The Inbound Travel insurance provides you with medical covers for the eligible emergency medical expenses that may not be covered in your medical plan. While your existing medical insurance is valuable, it might not offer the specialized coverage that travel insurance provides.

The comprehensive protection against a variety of travel-related risks, makes travel insurance a necessary and prudent choice for any traveler and is essential even if you already have medical insurance because travel insurance provides a broader range of coverage specifically designed for travel-related incidents and emergencies. This plan also covers other benefits on top of the medical expenses such as loss of baggage, repatriation of body, legal liability etc.

When should one buy inbound travel insurance?

It is advisable to purchase travel insurance straight after you’ve paid the first deposit for your trip. The earlier you purchase, the sooner you have coverage to protect your trip.

Does inbound travel insurance cover terrorism?

This basic plan does not provide terrorism cover.

Is the inbound travel insurance policy renewable?

It’s non-renewable and if you are still in Zanzibar after 92 days you must purchase a new policy.

The following exclusions are generally not covered:

  • Circumstances provoked intentionally by the Beneficiary.
  • Foreign or civil war whether declared or not, riot and popular.
  • Effects of pollution, natural disasters, and their consequences.
  • Uprising, act of terrorism or sabotage.
  • Surgical treatments and interventions of an aesthetic nature not resulting from an Accident.
  • Involvement in fights, except in case of self-defense, and in bets, dares, duels, or crimes.
  • Pregnancy conditions and their consequences, such as miscarriages.
  • The consequences of alcohol abuse.
  • The medical expenses relating to check-ups, medical examinations, scheduled or preventative.
  • Pre-existing Medical Condition / Illness / convalescence.
  • Failure to respect the recognized safety rules for the practice of any.

Where can one buy Inbound Travel insurance?

You can purchase Inbound Travel insurance though this link: www.visitzanzibar.go.tz.

What is the cost of this insurance policy?

The cost of this policy is US $ 44 and is inclusive of all charges per visitor.

Does this insurance policy offer a family plan?

Yes, the insurance will offer a specially designed package for a family.

How and when can one pay the premium?

The insurance premiums can be paid by debit card or credit card.

Can one purchase more than one plan to increase benefits under the policy?

No, only one policy per visitor is allowed per trip.

Would proof of international insurance coverage be accepted as proof of cover?

No, the insurance policy must be issued by The Zanzibar insurance Corporation that registered in Tanzania.

Will one receive policy documentation to carry with them?

Yes, your policy documents will be sent to your registered e-mail address. The confirmation of coverage will include policy information such as your unique policy number, policy effective date, benefits, terms and conditions, limitations, exclusions, and other important information. Don’t forget to keep a copy of your policy with you while travelling.

Is there a waiting period before the cover is active?

No, there is no waiting period. The policy cover is effective upon arrival to Zanzibar.

What is the procedure for reporting any changes in the previously submitted information on the policy?

The insurance offer is based on the information disclosed by one. In case of any changes in the earlier submitted information or the policy, contact +33 170 95 70 25 or 0800008005, 24/7 for our review on the newly submitted information to make necessary amendments to the applied Policy.

How can one cancel the Inbound Travel Insurance policy?

If the trip has not started and you have not made any claim, then you can cancel your policy by contacting us on 0800008005 or +33170957025 or email us at inbound@zic.co.tz.

How to make a claim while travelling?

Remember to take your Inbound Travel insurance policy documents which contain the unique policy number, emergency contact telephone 0800008005 or email us at inbound@zic.co.tz or +331701957025 or email address: medical-service@axa- assistance.ma to report a claim (24/7 Helpline).

Kindly, keep receipts for everything you need to support your claim.

How can one file a complaint?

Should one have a complaint about deficiency in the services or the products offered, please contact by phone on the following numbers 0800008005 or email us at inbound@zic.co.tz.